LCARS:Netiquette

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Netiquette Definition

Netiquette, is the combination of the words network and etiquette. It is the social code of the internet because the internet is a network and etiquette is a social code. A network is a collection of computers that can communicate. Etiquette is a social code of behavior according to contemporary and conventional standards. Hence, netiquette is the social code of the internet. It encompasses all digital etiquette because the internet is digital.

The Golden Rule of Netiquette

Do unto others as you would have done to you and if you wouldn't say it to a persons face do not type it to or about them.

Cyber Bullying

Cyber bullying refers to any harassment that occurs via the internet, cell phones or other devices. Communication technology is used to intentionally harm others through hostile behavior such as sending text messages and posting ugly comments on the internet.

The National Crime Prevention Council defines cyber-bullying as “the process of using the Internet, cell phones or other devices to send or post text or images intended to hurt or embarrass another person.”

Cyber-bullying could be limited to posting rumors or gossips about a person in the internet bringing about hatred in other’s minds; or it may go to the extent of personally identifying victims and publishing materials severely defaming and humiliating them.

Cyber Harassment

Cyber harassment refers to online harassment. Cyber harassment or bullying is the use of email, instant messaging, and derogatory websites to bully or otherwise harass an individual or group through personal attacks. Cyber harassment can be in the form of flames, comments made in chat rooms, sending of offensive or cruel e-mail, or even harassing others by posting on blogs or social networking sites. Cyber harassment is often difficult to track as the person responsible for the acts of cyber harassment remains anonymous while threatening others online. This usually applies to school-age children.

Introduction

In the past, the population of people using the Internet had "grown up" with the Internet, were technically minded, and understood the nature of the transport and the protocols. Today, the community of Internet users includes people who are new to the environment. These "Newbies" are unfamiliar with the culture and don't need to know about transport and protocols. In order to bring these new users into the Internet culture quickly, this Guide offers a minimum set of behaviors which organizations and individuals may take and adapt for their own use. Individuals should be aware that no matter who supplies their Internet access, be it an Internet Service Provider through a private account, or a student account at a University, or an account through a corporation, that those organizations have regulations about ownership of mail and files, about what is proper to post or send, and how to present yourself. Be sure to check with the local authority for specific guidelines.

We've organized this material into ttwo sections: One-to-one communication, which includes mail and talk; One-to-many communications, which includes mailing lists.

One-to-One Communication (electronic mail, talk)

We define one-to-one communications as those in which a person is communicating with another person as if face-to-face: a dialog. In general, rules of common courtesy for interaction with people should be in force for any situation and on the Internet it's doubly important where, for example, body language and tone of voice must be inferred.

User Guidelines

For mail

  • Unless you have your own Internet access through an Internet provider, be sure to check with your employer about ownership of electronic mail. Laws about the ownership of electronic mail vary from place to place.
  • Unless you are using an encryption device (hardware or software), you should assume that mail on the Internet is not secure. Never put in a mail message anything you would not put on a postcard.
  • Respect the copyright on material that you reproduce. Almost every country has copyright laws.
  • If you are forwarding or re-posting a message you've received, do not change the wording. If the message was a personal message to you and you are re-posting to a group, you should ask permission first. You may shorten the message and quote only relevant parts, but be sure you give proper attribution.
  • Never send chain letters via electronic mail. Chain letters are forbidden on the Internet. Your network privileges will be revoked. Notify your local system administrator if your ever receive one.
  • A good rule of thumb: Be conservative in what you send and liberal in what you receive. You should not send heated messages (we call these "flames") even if you are provoked. On the other hand, you shouldn't be surprised if you get flamed and it's prudent not to respond to flames.
  • In general, it's a good idea to at least check all your mail subjects before responding to a message. Sometimes a person who asks you for help (or clarification) will send another message which effectively says "Never Mind". Also make sure that any message you respond to was directed to you. You might be cc:ed rather than the primary recipient.
  • Make things easy for the recipient. Many mailers strip header information which includes your return address. In order to ensure that people know who you are, be sure to include a line or two at the end of your message with contact information. You can create this file ahead of time and add it to the end of your messages. (Some mailers do this automatically.) In Internet parlance, this is known as a ".sig" or "signature" file. Your .sig file takes the place of your business card. (And you can have more than one to apply in different circumstances.)
  • Be careful when addressing mail. There are addresses which may go to a group but the address looks like it is just one person. Know to whom you are sending.
  • Watch cc's when replying. Don't continue to include people if the messages have become a 2-way conversation.
  • In general, most people who use the Internet don't have time to answer general questions about the Internet and its workings. Don't send unsolicited mail asking for information to people whose names you might have seen in RFCs or on mailing lists.
  • Remember that people with whom you communicate are located across the globe. If you send a message to which you want an immediate response, the person receiving it might be at home asleep when it arrives. Give them a chance to wake up, come to work, and login before assuming the mail didn't arrive or that they don't care.
  • Verify all addresses before initiating long or personal discourse. It's also a good practice to include the word "Long" in the subject header so the recipient knows the message will take time to read and respond to. Over 100 lines is considered "long".
  • Know whom to contact for help. Usually you will have resources close at hand. Check locally for people who can help you with software and system problems. Also, know whom to go to if you receive anything questionable or illegal. Most sites also have "Postmaster" aliased to a knowledgeable user, so you can send mail to this address to get help with mail.
  • Remember that the recipient is a human being whose culture, language, and humor have different points of reference from your own. Remember that date formats, measurements, and idioms may not travel well. Be especially careful with sarcasm.
  • Use mixed case. UPPER CASE LOOKS AS IF YOU'RE SHOUTING.
  • Use symbols for emphasis. That *is* what I meant. Use underscores for underlining. _War and Peace_ is my favorite book.
  • Use smileys to indicate tone of voice, but use them sparingly. :-) is an example of a smiley (Look sideways). Don't assume that the inclusion of a smiley will make the recipient happy with what you say or wipe out an otherwise insulting comment.
  • Wait overnight to send emotional responses to messages. If you have really strong feelings about a subject, indicate it via FLAME ON/OFF enclosures. For example:
  • FLAME ON:
  • This type of argument is not worth the bandwidth it takes to send it. It's illogical and poorly reasoned. The rest of the world agrees with me.
  • FLAME OFF
  • Do not include control characters or non-ASCII attachments in messages unless they are MIME attachments or unless your mailer encodes these. If you send encoded messages make sure the recipient can decode them.
  • Be brief without being overly terse. When replying to a message, include enough original material to be understood but no more. It is extremely bad form to simply reply to a message by including all the previous message: edit out all the irrelevant material.
  • Limit line length to fewer than 65 characters and end a line with a carriage return.
  • Mail should have a subject heading which reflects the content of the message.
  • If you include a signature keep it short. Rule of thumb is no longer than 4 lines. Remember that many people pay for connectivity by the minute, and the longer your message is, the more they pay.
  • Just as mail (today) may not be private, mail (and news) are (today) subject to forgery and spoofing of various degrees of detectability. Apply common sense "reality checks" before assuming a message is valid.
  • If you think the importance of a message justifies it, immediately reply briefly to an e-mail message to let the sender know you got it, even if you will send a longer reply later.
  • "Reasonable" expectations for conduct via e-mail depend on your relationship to a person and the context of the communication. Norms learned in a particular e-mail environment may not apply in general to your e-mail communication with people across the Internet. Be careful with slang or local acronyms.
  • The cost of delivering an e-mail message is, on the average, paid about equally by the sender and the recipient (or their organizations). This is unlike other media such as physical mail, telephone, TV, or radio. Sending someone mail may also cost them in other specific ways like network bandwidth, disk space or CPU usage. This is a fundamental economic reason why unsolicited e-mail advertising is unwelcome (and is forbidden in many contexts).
  • Know how large a message you are sending. Including large files such as Postscript files or programs may make your message so large that it cannot be delivered or at least consumes excessive resources. A good rule of thumb would be not to send a file larger than 50 Kilobytes. Consider file transfer as an alternative, or cutting the file into smaller chunks and sending each as a separate message.
  • Don't send large amounts of unsolicited information to people.
  • If your mail system allows you to forward mail, beware the dreaded forwarding loop. Be sure you haven't set up forwarding on several hosts so that a message sent to you gets into an endless loop from one computer to the next to the next.

For talk

Talk is a set of protocols which allow two people to have an interactive dialogue via computer.

  • Use mixed case and proper punctuation, as though you were typing a letter or sending mail.
  • Don't run off the end of a line and simply let the terminal wrap. Also, don't assume your screen size is the same as everyone else's. A good rule of thumb is to write out no more than 70 characters, and no more than 12 lines (since you're using a split screen).
  • Leave some margin; don't write to the edge of the screen.
  • Always say goodbye, or some other farewell, and wait to see a farewell from the other person before killing the session. This is especially important when you are communicating with someone a long way away. Remember that your communication relies on both bandwidth (the size of the pipe) and latency (the speed of light).
  • Remember that talk is an interruption to the other person. Only use as appropriate. And never talk to strangers.
  • The reasons for not getting a reply are many. Don't assume that everything is working correctly. Not all versions of talk are compatible.
  • If left on its own, talk re-rings the recipient. Let it ring one or two times, then kill it.
  • If a person doesn't respond you might try another tty. Use finger to determine which are open. If the person still doesn't respond, do not continue to send.
  • Talk shows your typing ability. If you type slowly and make mistakes when typing it is often not worth the time of trying to correct, as the other person can usually see what you meant.
  • Be careful if you have more than one talk session going!

One-to-Many Communication (Mailing Lists)

Any time you engage in One-to-Many communications, all the rules for mail should also apply. After all, communicating with many people via one mail message or post is quite analogous to communicating with one person with the exception of possibly offending a great many more people than in one-to-one communication. Therefore, it's quite important to know as much as you can about the audience of your message.

User Guidelines

General Guidelines for mailing lists

  • Read mailing list history back to about one to two months before you post anything. This helps you to get an understanding of the culture of the group.
  • Do not blame the system administrator for the behavior of the system users.
  • Consider that a large audience will see your posts. That may include your present or your next boss. Take care in what you write. Remember too, that mailing lists and Newsgroups are frequently archived, and that your words may be stored for a very long time in a place to which many people have access.
  • Assume that individuals speak for themselves, and what they say does not represent their organization (unless stated explicitly).
  • Remember that both mail and news take system resources. Pay attention to any specific rules covering their uses your organization may have.
  • Messages and articles should be brief and to the point. Don't wander off-topic, don't ramble and don't send mail or post messages solely to point out other people's errors in typing or spelling. These, more than any other behavior, mark you as an immature beginner.
  • Subject lines should follow the conventions of the group.
  • Forgeries and spoofing are not approved behavior.
  • Advertising is welcomed on some lists and Newsgroups, and abhorred on others! This is another example of knowing your audience before you post. Unsolicited advertising which is completely off-topic will most certainly guarantee that you get a lot of hate mail.
  • If you are sending a reply to a message or a posting be sure you summarize the original at the top of the message, or include just enough text of the original to give a context. This will make sure readers understand when they start to read your response. Since NetNews, especially, is proliferated by distributing the postings from one host to another, it is possible to see a response to a message before seeing the original. Giving context helps everyone. But do not include the entire original!
  • Again, be sure to have a signature which you attach to your message. This will guarantee that any peculiarities of mailers or newsreaders which strip header information will not delete the only reference in the message of how people may reach you.
  • Be careful when you reply to messages or postings. Frequently replies are sent back to the address which originated the post - which in many cases is the address of a list or group! You may accidentally send a personal response to a great many people, embarrassing all involved. It's best to type in the address instead of relying on "reply."
  • Delivery receipts, non-delivery notices, and vacation programs are neither totally standardized nor totally reliable across the range of systems connected to Internet mail. They are invasive when sent to mailing lists, and some people consider delivery receipts an invasion of privacy. In short, do not use them.
  • If you find a personal message has gone to a list or group, send an apology to the person and to the group.
  • If you should find yourself in a disagreement with one person, make your responses to each other via mail rather than continue to send messages to the list or the group. If you are debating a point on which the group might have some interest, you may summarize for them later.
  • Don't get involved in flame wars. Neither post nor respond to incendiary material.
  • Avoid sending messages or posting articles which are no more than gratuitous replies to replies.
  • Be careful with monospacing fonts and diagrams. These will display differently on different systems, and with different mailers on the same system.
  • There are Newsgroups and Mailing Lists which discuss topics of wide varieties of interests. These represent a diversity of lifestyles, religions, and cultures. Posting articles or sending messages to a group whose point of view is offensive to you simply to tell them they are offensive is not acceptable. Sexually and racially harassing messages may also have legal implications. There is software available to filter items you might find objectionable.

Mailing List Guidelines

There are several ways to find information about what mailing lists exist on the Internet and how to join them. Make sure you understand your organization's policy about joining these lists and posting to them. In general it is always better to check local resources first before trying to find information via the Internet. Nevertheless, there are a set of files posted periodically to news.answers which list the Internet mailing lists and how to subscribe to them. This is an invaluable resource for finding lists on any topic.

  • Send subscribe and unsubscribe messages to the appropriate address. Although some mailing list software is smart enough to catch these, not all can ferret these out. It is your responsibility to learn how the lists work, and to send the correct mail to the correct place. Although many many mailing lists adhere to the convention of having a "-request" alias for sending subscribe and unsubscribe messages, not all do. Be sure you know the conventions used by the lists to which you subscribe.
  • Save the subscription messages for any lists you join. These usually tell you how to unsubscribe as well.
  • In general, it's not possible to retrieve messages once you have sent them. Even your system administrator will not be able to get a message back once you have sent it. This means you must make sure you really want the message to go as you have written it.
  • The auto-reply feature of many mailers is useful for in-house communication, but quite annoying when sent to entire mailing lists. Examine "Reply-To" addresses when replying to messages from lists. Most auto-replys will go to all members of the list.
  • Don't send large files to mailing lists when Uniform Resource Locators (URLs) or pointers to ftp-able versions will do. If you want to send it as multiple files, be sure to follow the culture of the group. If you don't know what that is, ask.
  • Consider unsubscribing or setting a "nomail" option (when it's available) when you cannot check your mail for an extended period.
  • When sending a message to more than one mailing list, especially if the lists are closely related, apologize for cross-posting.
  • If you ask a question, be sure to post a summary. When doing so, truly summarize rather than send a cumulation of the messages you receive.
  • Some mailing lists are private. Do not send mail to these lists uninvited. Do not report mail from these lists to a wider audience.
  • If you are caught in an argument, keep the discussion focused on issues rather than the personalities involved.

Spell Check & Proof Read

It is easy to forget how to spell a word. Everyone does. That is what a spell check program is for. It is nice if you spell great, but as long as you know what the words mean we can understand you and that is what communication is all about, understanding. It does look better if you spell correctly. So it's good netiquette if you use a spell check program, but it's not the end of the world if you don't.

Proof reading is a little more important than spelling because you can send the wrong message if you leave a word out or miss a comma. In fact, there are examples of misunderstandings over text messages that have led to murder. The meaning of a word or the way it is spelled can change an entire message. Giving a message a 'second look,' no matter what type it is, is always a good idea.

Another reason to proof read a message carefully is that spell check programs do not tell you if you used the word in the wrong context. They just tell you if you spelled it right. Furthermore, words are spelled differently on the internet. It is common to combine words for internet use. So you can't really trust a spell check program, it's just the first step in the proof reading process. Reading a message over is a lot more important. It's all about understanding.

What to do if you there is no spell check program?

If there is no spell check program in the application, page, or browser you are using there are a couple of options for spell checking it. You can write the message in a word processing program with one. Then, copy and paste it into the application or page you are using. Also, there are websites that provide spell checking services. We provided links to a few of them in the resources section of this page.

Why should I spell checking and proof read?

Errors diminish your credibility because they are non-standard. With written communication readers do not have the benefit of body language, tone of voice, or appearance. You cannot look a message in the eye, hear the sarcastic tone of voice to tell if it is a joke, or see how well dressed the author is.

A spelling mistake does not mean that the author is stupid or cannot spell. It means that the author did not use a spell check program or is communicating that way on purpose. Unfortunately, many people jump to conclusions about the reasons for misspelled words or bad punctuation. Since spelling mistakes and grammar errors are non-standard communication they are bad netiquette because netiquette is the standard of internet communication.

In conclusion the internet is becoming a standard way to communicate, therefore, spell checking and proof reading your messages before you send them is the responsible way to communicate. It's good netiquette.

Do not use all caps

Using all capital letters in electronic communication is the equivalent of shouting at someone in person. It is a common technique used by scam artists and other unsavory business people to get attention.

No one likes to be yelled at, but every once in a while you have to shout at someone to get their attention. Therefore, using all caps is bad netiquette because it's shouting.

All Caps is popular on classified advertising and auction websites because it is a good way to make your ad stand out. We do not recommend responding to ads with all caps.

In reality, shouting at someone is done to get their attention through intimidation. It breaks the standard level of volume and tone a voice should carry to force someone into doing something. This is not socially acceptable in a civilized society because it is a use of force not reason. Shouting at people is unreasonable in most cases.

On the internet it breaks the standard level of text that a message should communicate to trick or deceive in most cases. This is not socially acceptable in a civilized cybersphere.

Therefore, it is bad netiquette to use all caps because it is unacceptable to yell at people in a civilized society or a civilized cybersphere. Do not digitally disrespect others by using all caps.

Why should I use good netiquette and refrain from writing in all capital letters on the internet?

Do not use all capital letter words on social networks, in e-mail messages, on discussion board chats, or through any other form of internet communication so you do not look like a troll.

A troll is someone who causes trouble on the internet. There are many ways to get this label. The most common way is to post comments that are personal attacks or use all caps inappropriately.

I recommend staying away from classified advertisements and auction items listed in all capital letters because it distracts your attention from the things they are trying to hide. If their advertisement or item was good enough to sell on its own it would.

Based on my experience classified advertisements on Craigslist that have all caps draw attention to the benefits of whatever is being advertised very well. However, they hide major defects and deal breakers. I have had a similar experience on eBay.

In conclusion, it is common for people to have bad experiences with people who use all caps.

Tell the truth

Tell the truth in your online account profiles because it creates the best experience. Without truth you have nothing. The internet is not a court of law, so you do not have to tell the whole truth or fill out the form completely.

Every time you open an online account you must fill out information before your account becomes active. The required information usually has an asterisk or says 'required' next to the related input box. Fill out the required information truthfully because it defines your experience.

There are a lot of reasons not to tell the whole truth. Personal safety is a good reason not to provide your address or phone number when opening an online account. Being truthful in your profiles means that you are not intentionally deceiving someone. If someone jumps to conclusions on their own that is their fault.

For example, it is jumping to conclusions to think that a person does not have a job if they do not list their employment information in their social media accounts. Relationship status is the same way.

Use privacy controls to manage your online image because it is proper netiquette to know and decide how you are viewed online. Do not feel pressured to complete the optional information because you should be comfortable with your online identity.

An avatar instead of a picture of yourself is acceptable. I recommend using one for any good reason. Again, personal safety is a good reason or maybe you just like the avatar and want it to represent you. Anonymity is acceptable as long as you are not lying.

Why use good netiquette and tell the truth when everyone lies?

Without trust we have nothing. Tell the truth in your online accounts to enhance your experience. Telling the truth is the right thing to do. The integrity of the internet is on the line.

Accurate profiles make for the best experience because it enables effective communication. When your telling the truth your experience is genuine. When you lie it's not. Communication based on wrong or misleading information is not cool.

The integrity of the internet is on the line every time you open account. It is not the end of the world if you lie, but when too many people do it the domain is ruined. Domains are only as good as the people who use them. The more liars there are the worse the experience. The more people that tell the truth the better the experience

Be yourself

Do not say or do things online that you would not do in reality because you cannot be taken seriously if you do. Your online image is important. Don't ruin it by being someone your not.

Some people feel that they are anonymous when they are online. This leads them to do things online that they would not do in reality because there may not be immediate repercussions.

Trolls and Ghouls are examples of people who are not being themselves online. Trolls are people who write inflammatory remarks about others in blog comments to get a reaction. There are other charactistics of trolls, but that is the most common. Ghouls post graphic pictures of accidents and other tragedies online.

For example, a first responder fire fighter posted a picture of an accident scene online. I do not think he is a bad person. I think he did not understand the pain he would cause the victims family. Had he known, I don't think he would have done it. He got fired and is working in an electronics store now.

There are consequences and repercussions for all your actions online and off. You are not anonymous online. Everything can be traced back to you. Anything from your social networking presence to your background can be Googled.

Futhermore, screen shots and routine archiving may save data you deleted indefinitely. This means anything you write on the internet could conceivably be saved somewhere for all eternity.

Why should I use good netiquette and be myself online when I can be somebody else?

Use good netiquette and be yourself online because it's the right thing to do. Cyberspace is bigger than you and disrespecting the cybersphere ruins the domain and your reputation. Doing rude or disruptive things online that you would not do in reality is trolling. Rude and disruptive things not socially acceptable in reality or on the internet.

Everything on the internet can be traced to its source. That does not mean that it will be, it just mean that it can be. The police, potential employers and current employers monitor MySpace, Facebook, and other social networks and domains, including Craigslist.

Being yourself online allows you to create good relationships online based on who you are in reality. It frees you to enjoy the full potential of the internet because you do not have anything to hide if you are the same online as well as off.

Do not flame

A flame is a personal insult communicated through the internet. Do not do it, it's bad netiquette. No one likes a flamer.

A flame can come in the form of an email, blog comment or post, class discussion comments or anyplace else on the internet.

A troll is kind of a catch all term for trouble maker. There are many ways to make trouble. Posting flames is one way.

A flame is a specific type of action by troll. It's personal. An off topic comment is not necessarily a flame. A comment where you use someone's name in a derragatory way is.

It is different than teasing or playful fun between friends. It's mean spirited. It's an attack, usually on someone they don't know.

They are commonly used by the uneducated and poor because they have nothing to lose by posting them and notoriety to gain if someone responds. Flamers are generally poor because they don't care if they get sued.

Personal insults are used by people who are beneath the person they are insulting because they feel they have to bring you down. It means they cannot attack the merits of the issue and have resorted to a personal attack.

If you are the target of a personal attack, flame, do not respond to it. It brings you down to their level. Stay above the trolls and flamers.

Why should I follow good netiquette and refrain from personal insults, flames?

Personal insults are bad netiquette because they do not move a conversation forward. It can mean various things. One thing it does mean for sure is that the person who is flaming is not being positive.

Writing or responding to personal insults in any way, shape, form, or fashion is why the flame was communicated, to get a response.

This is true in reality about personal insults and online with flames. Flames are distracting, deceitful, and a tactic of bad people. Their mothers should have taught them better.

Stay away from spam

Do not support spam, pop-up, or pop-under advertising by clicking links because it is a security risk to your computer. Pop-up advertising and Spam (automatically generated e-mails) pose serious security risks to your computer for a couple of reasons.

Pop-up and pop-under advertising opens a new browser window. Pop-up advertising opens a new browser window on top of your active browser window. Pop-under advertiser opens a new window behind the active browser window. This is particularly nefarious because it does not disrupt your current browsing action and may go unnoticed.

Spam, in terms of security, is an automatically generated email sent to a bulk list of email addresses. Any unsolicitated email is spam, but the ones that pose the most risk are automatically generated ones to bulk address lists.

JavaScript program takes control of your computer to open a new browser window. The specific Javascript program used to open the pop-up window is the threat to your computer because of the programming required to open the window. Other Javascript programs do not pose the same threat. When it takes control of your computer it can insert malware, scareware, and virus's.

Hackers use malware, scareware, and virus's they write into the JavaScript to steal information from your computer, up to and including every keystroke you make.

Email spam may include malware, scareware, and virus's as well. It takes an action on your part to activate these various program. Do not click links in unsolicitated email or download attachments. Delete all email from unknown sources because it may lead to a virus.

Why should I have good netiquette, and stay away from spam and pop-up ads?

It is proper internet etiquette, netiquette, to stay away from spam and pop-up advertising because it can infect your computer.

Supporting this form of advertising with a click, even from established etailers, sends the wrong message about internet security. It sends the message that insecurity is acceptable, when it's not.

Spam and Pop-Up advertising expose your computer to Virus's, Spyware and Scareware. Spyware steals information from your computer. Scareware gives you a virus and charges for its removal.

It is 'bad business' to use pop-up ads or spam and bad netiquette to support it.

Be conservative in email

Be conservative in personal email you send and liberal in email you receive because quality is better than quantity.

Professional email depends on the culture of the company. However, it is good idea to be conservative in email you send to those outside your company or department for the same reason. Quality is better than quantity. It is a little more important professionally because your professional image is on the line.

Less is more in terms of email. Be brief and do not send too many emails because it decreases the quality of them. Conservative composition and sending ensures your messages are read. No one reads long emails completely and people who send too many emails get ignored. If your email is not read it is low quality no matter how well you wrote it.

Receiving relevant information via email can help you make better decisions in your life. It empowers you because knowledge is power. The more you have the more powerful you are.

For example, an email from your favorite store may include a coupon that can save you a lot of money on your next purchase that you would have made anyway. Whether it's a big ticket item or small one, the money you save gives you greater spending power because you can buy additional items.

Therefore, be liberal in email you receive by signing up for newsletters, mailing lists, and getting status updates from friends because it can help you make better decisions in your life.

Why should I use good netiquette and send only high quality emails and get a lot of emails in return?

Given that you may send the wrong message if you send a lot of emails because no one will read them and receiving information through email is helpful; It is proper internet etiquette, netiquette, to be conservative in email you send and liberal in email you receive.

Sending too many emails can make you a troll. A troll is someone who is bothersome to others on the internet, a trouble maker. No one likes a trouble maker. This is a bad label to have and hard to get rid of. Don't send too many emails and don't put too many words in them because no one will read them if you do and you will be considered a troll.


References